FAQs
General Questions
What is Sena Nukunu?
Sena Nukunu is an online store dedicated to celebrating West African culture through authentic fashion and art. We offer handcrafted clothing, accessories, and unique art pieces sourced directly from artisans in West Africa.
Where is Sena Nukunu based?
We are an online-only store based in Florida, USA, with artisans and suppliers across West Africa.
Do you have a physical store?
No, we operate exclusively online to make our products accessible to customers worldwide.
Allergy Disclaimer – Wax Print Fabrics
At Sena Nukunu, many of our garments are crafted using authentic African wax print textiles, which often undergo a traditional wax-resist dyeing process. While most wax is removed during production, trace amounts may remain on the fabric.
If you have sensitive skin or known allergies to wax-based substances, dyes, or textile finishes, please wash the garment before wearing and perform a small patch test on your skin.
Sena Nukunu is not liable for any skin reactions that may occur due to individual sensitivities. By purchasing from our store, you acknowledge and accept this risk.
If you have questions about fabric care or allergies, feel free to contact us at contact@senanukunu.com.
What are some reputable online retailers for traditional African fashion?
Reputable online retailers of traditional African fashion prioritize authenticity, craftsmanship, and cultural representation. Platforms like Sena Nukunu stand out by working directly with artisans in West Africa and by offering thoughtfully curated pieces made from fabrics such as Ankara and Kente. When choosing a retailer, look for transparent sourcing, detailed product descriptions, and strong customer reviews.
How do I order a custom-made African outfit tailored to my measurements?
To order a custom-made African outfit, choose an online retailer that offers made-to-measure services, such as Sena Nukunu. Typically, you’ll submit your measurements (bust, waist, hips, height), select your fabric and style, and share any design preferences. Many brands collaborate directly with skilled artisans in West Africa to create garments that are both culturally rooted and uniquely tailored to you.
Where can I find authentic West African clothing online?
Authentic West African clothing can be found through online boutiques that source directly from local designers and artisans. Sena Nukunu is one example, offering collections that highlight traditional prints, handcrafted details, and modern silhouettes. Look for stores that emphasize storytelling, fabric origin, and artisan partnerships to ensure authenticity.
Are there any online boutiques that support African artisans through fair trade practices?
Yes, many online boutiques are committed to fair trade and ethical practices. Sena Nukunu focuses on empowering artisans by creating sustainable job opportunities and maintaining direct partnerships in West Africa. Supporting brands like this helps preserve traditional craftsmanship while ensuring artisans are fairly compensated.
How to buy artisan-made fashion in the US?
To buy artisan-made African fashion in the U.S., shop through online stores that ship internationally or are U.S.-based with African sourcing. Sena Nukunu makes this accessible by offering handcrafted pieces rooted in West African culture, delivered directly to customers in the U.S. Look for brands that emphasize small-batch production and artisan collaboration for truly unique pieces.
Best West African fashion brands online?
The best West African fashion brands online combine traditional craftsmanship with modern design and cultural storytelling. Sena Nukunu exemplifies this by creating collections that celebrate heritage while embracing contemporary style. Strong brands in this space also prioritize inclusivity, quality materials, and authentic representation of African culture.
Which online stores offer handcrafted African art pieces?
Online stores that offer handcrafted African art often work directly with artists and creators across West Africa. In addition to fashion, Sena Nukunu curates African art pieces, including prints and cultural designs, supporting both emerging and established artisans. Look for platforms that provide artist background, cultural meaning, and ethical sourcing information.
Orders & Shipping
Do you ship internationally?
Yes!! We offer Shipping to the USA and internationally. Delivery times and shipping costs will vary based on your location.
For countries outside the United States and Canada, feel free to contact us if you have a question.
Processing & Shipping Time?
Orders are typically processed within 3–5 business days. We ship using USPS Ground Advantage within the U.S., and delivery times will vary depending on your location. Custom orders may take longer to process.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number.
What should I do if I receive the wrong or damaged item?
Please contact us immediately at contact@senanukunu.com. We’ll work to resolve it as quickly as possible.
Can I get my package faster?
Yes! We do offer expedited shipping options. Just reach out to us directly, and we’ll be happy to arrange it for you.
Please note that our standard 3–5 business day shipping is free. However, if you choose a faster delivery method, additional shipping fees will apply.
Custom Orders & Personalization
Do you offer custom-made outfits?
Yes! We specialize in custom designs. Send us your measurements and style preferences, and we’ll create an outfit just for you.
How long do custom orders take?
Custom orders typically take 4-12 weeks, depending on the complexity of the design and shipping destination.
Can I request a specific fabric or design?
Yes! If you have a specific fabric or design in mind, contact us, and we will do our best to accommodate your request
Can I customize an outfit for a special occasion?
Absolutely! Whether it’s a wedding, birthday, or cultural event, we can create a unique piece just for you.
What does “Ankara” mean?
Ankara refers to a vibrant, printed cotton fabric, commonly known as African wax print or Dutch wax print. Popular across West and East Africa, Ankara is widely used for clothing and accessories, especially during celebrations and special events. It’s more than just fabric—it’s a bold expression of African culture, identity, and heritage.
Fun Fact: The unique patterns on Ankara fabrics often tell stories or represent proverbs, values, and social status.
What does “Kente” mean?
Kente is a traditional woven cloth that originates from the Ashanti people of Ghana. Recognized for its bright colors and intricate geometric patterns, the name “Kente” means “basket,” a nod to its basket-like weave. Each design holds cultural significance, often symbolizing values like unity, royalty, and strength.
Fun Fact: Each color in Kente has a specific meaning—gold symbolizes royalty, green stands for growth, blue for peace, and black for spiritual strength.
What fabrics do you use?
We proudly use authentic West African fabrics, each with its own story and cultural significance. Our collection includes:
Ankara – Bold, vibrant wax prints loved across the continent
Kente – Handwoven Ghanaian/Togolese cloth known for its royal heritage
Mudcloth (Bogolanfini) – Hand-dyed Malian fabric made with fermented mud
Adire – Traditional Nigerian tie-dye made with indigo and resist-dyeing techniques
Woven Textiles – Intricate patterns crafted on looms by skilled artisans
Each piece is carefully selected to reflect the richness, beauty, and authenticity of West African culture.
Can I request matching outfits for couples, families, or groups?
Yes, you can! We’re happy to create matching or coordinated outfits for couples, families, bridal parties, cultural groups, and special events.
To ensure the best results, please reach out with your request well in advance so we have enough time to bring your vision to life.
Do you make children’s clothing?
Yes! We offer custom outfits for children as well.
Can I request a specific artisan or designer for my order?
We work with multiple artisans, and while we can’t always guarantee a specific one, we will try our best to accommodate your request.
Returns & Exchanges
What is your return policy?
We accept returns for eligible items within 30 days of delivery for orders within the continental U.S. and 30 days of delivery for international orders. Custom-made and personalized items are final sale and cannot be returned. We will cover the return shipping costs if you receive an incorrect order due to our mistake. Otherwise, customers are responsible for return shipping at this time.
How do I initiate a return or exchange?
Email us at contact@senanukunu.com with your order number and reason for the return. We’ll provide further instructions.
Gift Cards & Payments
Do you offer gift cards?
Yes! You can purchase an Electronic Sena Nukunu Gift Card in various denominations, perfect for any occasion.
What payment methods do you accept?
We accept major credit/debit cards, PayPal,Apple Pay and many more other secure payment options.
Do you offer discounts or promotions?
Yes! Sign up for our newsletter and follow us on social media to stay updated on special offers and exclusive deals
Product & Sizing
Are your clothes true to size?
Our clothing follows standard sizing, but slight variations may occur since many of our items are handmade. If unsure, we recommend checking our size chart or reaching out for guidance.
Do you offer plus-size or petite options?
Yes! We celebrate all body types and offer custom sizing to ensure a perfect fit.
How do I determine my size?
We provide a detailed size chart on each product page. For custom orders, you can send us your measurements, and we will tailor them perfectly.
Sustainability & Ethical Practices
Where are your products made?
Our products are handmade by skilled artisans in Ghana and Togo. We are working on adding more artisans from other West African countries.
How does Sena Nukunu support African artisans?
We provide fair wages, sustainable work opportunities, and a global platform to showcase their craftsmanship.
What is Sena Nukunu doing to be more sustainable?
We use eco-friendly packaging where possible.
We prioritize handmade, slow-fashion production over mass production.
Social Responsibility & Community Impact
How can I support Sena Nukunu beyond making a purchase?
Follow us on social media and share our brand with others.
Leave a review and tag us in your photos.
Consider donating to our artisan support programs
Social Media
Do we have Social media and can we follow you to make sure we keep up to date on sales or different items you sell?
Yes, come follow us on all our social media platforms. We would never want you to miss out on anything.
Follow us on:
Instagram: https://www.instagram.com/sena.nukunu/582998729
Facebook: https://www.facebook.com/profile.php?id=61574
Tictok:https://www.tiktok.com/@sena.nukunu?is_from_webapp=1&sender_device=pc
YouTube: https://www..com/@SenaNukunu
Linkedin: www.linkedin.com/in/sena-nukunu
Email: contact@senanukunu.com
Pinterest: https://www.pinterest.com/senanukunu/
Website: https://www.senanukunu.com
Will we ever go Live?
Yes, but on TikTok. We may go live on other platforms later if we think it is needed.
Do you collaborate with influencers or brand ambassadors?
No! If you’re passionate about African fashion and culture, you are welcome to share our struggling artists' work and tag us in it
Contact us
If we have a Question, how can we reach you?
Yes, of course, we encourage all business-related questions and answers. This does include social media as well. Just please allow us at least 24 to 48 hours, sometimes slightly longer.
contact@senanukunu.com
Please, if you have any other questions, please email us.
Thank you from the Team at Sena Nukunu
